Captain Alisha Kuleski
Communications Bureau Commander
130 Orie Griffin Blvd. Palatka, FL
The Putnam County Sheriff’s Office Emergency Communications Bureau is a combined center serving all public safety agencies (law enforcement, fire, EMS) in Putnam County. Also known as a Public Safety Answering Point (PSAP), it is essentially the hub of all emergency communications activity for the entire county.
The Communications Center is staffed 24 hours a day, 365 days a year. There are four shifts of civilian state certified Public Safety Telecommunications Officers; each comprised of a shift supervisor, an assistant shift leader, and five PST officers. Each PST officer is certified to provide emergency medical information to callers while the field units are responding to the location. Many of that same personnel are communications training officers who are tasked with teaching the necessary information and skills to new employees. The training program is a combination of classroom and on-the-job delivery and takes approximately six to eight months to complete.
The PSAP is the only location where all 9-1-1 calls that are placed in Putnam County are answered. The Center received close to 80,000 emergency calls last year. The communications center is equipped with a computer-based dispatch software; as well as, mapping software, and several other integrated systems, which processes approximately 110,000 calls for service each year. These software programs and integrated systems aid the PST officers in viewing field unit locations, warning responders of potential hazards, in addition to displaying information that was provided by the caller.
The Communications Center maintains voice contact with field units through the Putnam County Public Safety Radio system. It is a countywide conventional, VHF radio system with six tower sites and ten repeated frequencies.
The dedicated personnel that works in the Emergency Communications Bureau are committed to providing quality and compassionate services to not only the other public safety agencies we partner with, but also to the citizens of Putnam County. Our personnel invites you or your organization who are interested in learning more about the Emergency Communications Bureau or the services we provide, please call Captain Alisha Kuleski. We look forward to sharing our workplace with you!